Customs Service Product Manager

Customs Service Product Manager


As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

Key responsibilities:

Drive Growth and support delivery of superior Customer Experience

  • Manages day to day customs service delivery in line with established KPI’s
  • Collaborate cross-functionally to deliver a superior customer experience – from tender to customer implementation
  • Works closely with sales to develop value proposition for new opportunities that addresses customer pain points and for specific verticals
  • Actively involved in selling and securing new business and customer retention.
  • Participate in customer QBRs
  • Act as the conduit between local customers and customs services execution

Commercial enablement and compliance

  • Develop local content for product training
  • Work closely with Sales and other product managers to develop integrated solutions as part of “hunting team”
  • Deliver Product training across functions including training for new hires and ongoing training requires to ensure up-to-date product knowledge
  • Ensure our delivery is in compliance with local and integral rules & regulations

What we are looking for:

  • Strong knowledge of customs product/market
  • Collaborative mindset, creative problem solving, & analytical skills
  • Strong business and commercial acumen
  • Strong experience in working with and enabling teams across geographies
  • Excellent stakeholder management and communication skills
  • Good understanding of global supply chain and how customs services is an enabler
  • Experience developing and delivering training materials
  • Entrepreneurial mindset
  • Ability to translate customer needs and business opportunities into solutions
  • Pricing capabilities

If this sounds like an opportunity for you, kindly click on the « Apply » button.


Postler ici : https://www.linkedin.com/jobs/view/3112416959/?alternateChannel=search&refId=gEGn92Mh5Si2UqNbAgS94g%3D%3D&trackingId=4cqpXIO5uQztG6zKon90PA%3D%3D

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